Cancellation policy

Subscription Cancellation Policy

Automatic renewal

When you purchase a brightN+ Subscribe & Save option, you authorize us to charge your selected payment method automatically at the price and delivery frequency shown at checkout. Your subscription continues until you cancel it.

Recurring price and promotions

The recurring subtotal and frequency are disclosed at checkout. A coupon or introductory discount may apply only to the initial order unless its terms expressly state that it applies to renewals. Applicable taxes are calculated at checkout. Subscribe & Save orders include free Economy shipping while the free-shipping offer remains active.

Manage your subscription

You can manage your subscription through the customer account or subscription-management link provided after purchase. Available controls may include changing the next order date, skipping an order, changing quantity, updating delivery or payment information, and canceling future renewals. You may also request help at partners@brightn.us.

Canceling

You may cancel at any time without a cancellation fee. Cancellation must be completed before the next order is processed. Once a recurring order has been processed, cancellation stops later renewals but does not automatically cancel or refund that processed order. Processed orders are governed by our Return and Refund Policy.

Payment failures

If a recurring payment fails, we or our subscription provider may retry the payment and notify you so that you can update your payment method. Your subscription may be paused or canceled if payment cannot be completed.

Changes to a subscription

If we materially change the recurring price or other subscription terms, we will provide notice as required by applicable law before the change takes effect. You may cancel before a changed renewal is processed.

Contact

For subscription assistance, email partners@brightn.us.

Last updated: September 10, 2026.